Effective Date: November 7, 2025

Hotel Ajanta Voyages, a division of Hotel Ajanta Paharganj, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website and our travel services.

Our Privacy Commitment

At Hotel Ajanta Voyages, we understand that trust is the foundation of exceptional service. Your personal information is one of our most valuable assets, and we pledge to:

• Safeguard your data according to strict security and confidentiality standards
• Use your information only to deliver superior travel experiences
• Limit data collection to what is necessary for service delivery
• Protect your information with industry-standard security measures
• Be transparent about how we use and share your data

Information We Collect

Personal Information:
When you book tours, request quotes, or register on our website, we may collect:

• Full name, contact details (phone, email, address)
• Date of birth, gender, nationality, passport details
• Payment and billing information
• Travel preferences, special requirements, dietary restrictions
• Emergency contact information
• Government-issued ID details (as required by Indian tourism regulations)

Automatically Collected Information:

• IP addresses and device information
• Browser type and operating system
• Pages visited, time spent on site, referring URLs
• Cookies and similar tracking technologies

Children’s Privacy:
We do not knowingly collect personal information from individuals under 18 years of age without parental or guardian consent.

How We Use Your Information

We use your personal information to:

• Process and confirm your tour bookings
• Arrange travel services (hotels, transportation, guides, activities)
• Send booking confirmations, itineraries, and travel updates
• Respond to inquiries and provide customer support
• Process payments and issue invoices
• Comply with legal and regulatory requirements
• Send promotional offers and travel deals (with your consent)
• Improve our website and services through analytics

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser, but disabling cookies may limit certain website features.

Information Sharing and Disclosure

We may share your information with:

Service Providers: Hotels, airlines, transport operators, tour guides, and other vendors necessary to fulfill your bookings
Payment Processors: Secure third-party payment gateways to process transactions
Legal Authorities: When required by law or to protect our rights and safety
Business Partners: With your consent, for joint promotions or partner services

We never sell your personal data to third parties for marketing purposes.

Data Security

Your information is stored on secure, limited-access servers with encryption protocols. We implement physical, electronic, and administrative safeguards including:

• SSL encryption for online transactions
• Restricted employee access (only trained, authorized personnel)
• Regular security audits and updates
• Secure backup systems

Despite our best efforts, no internet transmission is 100% secure. We encourage you to protect your login credentials and report any suspicious activity immediately.

Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your data (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent for data processing
• Request a copy of your data

To exercise these rights, contact us at info@hotelajantavoyages.com or call +91 85279 30042.

Fraud Prevention Notice

Important: Hotel Ajanta Voyages employees or agents will NEVER ask for:

• Your credit/debit card CVV number
• Net banking passwords or OTP codes
• Personal account transfers
• Installation of third-party remote access apps (AnyDesk, TeamViewer, etc.)

If anyone claiming to represent us requests such information, do not comply and report it immediately. We are not responsible for losses resulting from sharing sensitive information with fraudulent parties.

International Data Transfers

As a global travel service, your data may be transferred internationally to fulfill bookings. By using our services, you acknowledge and consent to such transfers, which are conducted in compliance with applicable data protection laws.

Third-Party Links

Our website may contain links to partner sites, hotels, and activity providers. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of any external websites you visit.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Hotel Ajanta Voyages
Address: [Insert Hotel Ajanta address, Paharganj, New Delhi]
Email: info@hotelajantavoyages.com
Phone: +91 85279 30042
Website: https://hotelajantavoyages.com/